Jobs - Senior Client Service Associate
Senior Client Service Associate
4thGEN Wealth Management, LLC Lodi, CA
About us:
4thGEN Wealth Management is a boutique financial services firm, locally owned and based in Lodi, CA. We provide multigeneration wealth management, risk tolerance protection and financial planning services to high-net-worth families, business owners and foundations. We have plans for aggressive expansion with multiple locations, utilizing cloud-based systems and technology, and we want you to be a supporting part of that growth.
About you:
A driven self-starter, that is looking to be an integral part of a growing small business. You are also looking for a long-term fit, have an ability to mentor others, that works well within a team structure as well as excelling as an independent worker. Service to others and values driven is part of your core. Have a strong attention to detail, ability to multitask, and a diverse background and applicable financial services experience.
Job details:
- Full-time in-office position, with part time options
- Servicing our HNW clients directly, supporting our registered wealth managers, vendors and wholesalers
- You will working directly with the principals of the firm
- Opportunities for advancement, flexible schedules, and mentor other staff
Benefits and pay range:
- Pay range is based on experience and in the $32-$39/hour range, including a stipend for insurance premiums
- Retirement plan with matching
- PTO, flexible vacation and holidays
- In house training, online training, tuition reimbursement upon request for job related advancement
- Snacks and several on-site meals provided. A home away from home environment with access to company accounts for discounted retail, shipping, software and cloud services
Responsibilities and Duties:
- Working seamlessly with registered wealth mangers, external wholesalers and vendors
- Answering phones, emails, and troubleshooting account NIGOs to resolution
- Independently calculate cost basis updates and estate processing
- Assisting with new account opening process
- Managing all ACAT and non-ACAT transfers
- Assist with all client mailings and support the firm’s client service process
- Checking Notifications daily and updating tasks in CRM system
- Assist with client letter and card mailings
- Special events support, spreadsheet projects and incense processing as needed
Requirements and Qualifications:
- Minimum = HS Diploma, some college coursework, at least 4 years of financial services industry experience required
- Preferred = college degree plus 7 years + of financial services experience in Broker Dealer industry with additional certifications such as SIE and Series 7 license, but registration not required.
- Ability to service a diverse client base professionally
- Daily reliability and punctuality
- Must pass, drug, background check, fingerprinting, and office computer skills testing
- Microsoft Office (required), financial planning software, CRM experience, cloud systems experience a plus
Applications and inquiries:
- Submit resumes to info@4thgenwealth.com with “Sr Client Service Associate” in memo
- Find more about our firm at http://www.4thgenwealth.com
4thGEN Wealth Management, LLC is an equal opportunity employer.
